This document (“Privacy Policy”) explains the privacy rules applicable to personal data and other information collected or submitted when you access, install, or use our Services and Websites regardless of the device (computer, mobile phone, tablet, etc.) you use.

BerdVPN has an unequivocal company policy: the strongest observance of data protection and uncompromising protection of user privacy.

When using the BerdVPN, we have no idea about your traffic data such as browsing history, traffic destination, data content, and search preferences. These are NOT monitored, recorded, logged or stored by us.

More than this, when using the BerdVPN, we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration.

We provide a service that protects privacy. We take your data very seriously and we put a lot of effort to ensure safe storage and protection of your data. We believe you should always know what data we collect and how we use it.

What does this policy cover?

This privacy policy ("Privacy Policy" or "Policy") sets forth the privacy practices of Unit Group ltd (hereinafter called "Company") and applies to users ("user(s)" or "you") of the VPN Software currently known as "Berd VPN" ("BerdVPN" or "Services") available through the website: berdvpn.com ("Website")

This Policy does not apply to any website, product or service of any third-party company even if the website links to (or from) our Website or product. Please always review the privacy practices of any third-party company before deciding whether to provide any information. By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, please do not visit or use our Website or Services. Your continued use of our Website or Services will signify your acceptance of this Policy.

BerdVPN uses Trio SDK internally. Please make sure to read their privacy policy at this link TrioProxy Privacy Policy

What data do we collect?

"Personal Data":

"Non-personal Data":

Additionally, we collect and/or receive and store certain non-personal information ("Non-personal Data") whenever you interact with us. This exchange of information occurs between your browser and our affiliates or our server occurs automatically upon accessing our pages. Through such exchange we receive Non-personal Data including without limitation, data relating to the browser you are using, mobile/desktop device, general properties and metadata, OS version, preferred language, the date and time of your visit, battery charge, screen resolution, Google Advertising ID, Gyro-sensor data, screen size, Connectivity (WLAN), Mobile service provider, the referring website and your preferences in our Websites during your visit. We collect such statistical information about usage as aggregate data from both the Website and Service in order to maintain a better customer experience as well as a high level of quality for the Service.

With regards to the BerdVPN, Non-personal Data is not associated with or linked to your Personal Information. Thus Non-personal Data does not permit the identification of individual persons. Additionally, Non-personal Data do not include any information about the activity performed by the user inside the BerdVPN tunnel such as browsing history, web content accessed, destinations of VPN traffic, DNS queries and IP addresses. We use this information for internal monitoring, analytics and improvement of our services in the way described in this Policy.

How do we collect personal data?

Our Website contains contact form that will ask users, if they decide to contact us, at their discretion to provide us with certain information such as their email address as detailed above. We use this information to provide the service and to offer you customer support. We do not share this information with third parties, except as detailed below and other than with the people/or associates working with the Service or Website. We additionally may use technologies such as cookies, beacons, tags and scripts. Please refer to our Cookie Policy for additional information on this point.

Users may contact us directly at contact@berdvpn.com or at support@berdvpn.com.

How do we collect non-personal data?

We automatically collect anonymous Non-personal Information through different technologies as described below.

A. Website:

Our website may use 3rd parties analytic tools, including without limitation, Google Analytics. We use such tools to better understand how you use the Website and ways that we can improve your experience. Through these tools, we can see trends of usage of our Website such as total number of unique users, clicks, popular webpages or articles by number of total impressions, time spent on the website etc. This data is anonymous and never linked to your account or Personal Data. These third parties use pixels or cookies to measure things such as the average time spent by users on the Site or visited pages so we learn how to improve the Site for you.

B. Service:

The performance of the Service is measured through a series of events sent anonymously to third-party services which is building aggregate data based on certain trends. Few examples of events are indicatively mentioned below:

Connection Attempt: We collect this information to know the usage request directed to our Service on a particular hourly/daily/weekly/monthly interval, the country of origin (but not your source IP address), your BerdVPN version, etc. This metric allows us to properly adjust our infrastructure according to the demand.

Connection Successful: We collect this information to know how many users per hourly/daily/weekly/monthly intervals successfully established VPN connections to our service. This information correlated with the above event results, is helping our engineers to determine if there are any network issues which might prevent users from starting the service, identify peak hour intervals for our service so we can have the infrastructure scaled to meet the requests, etc.

Why do we collect Your Personal Data?

We collect the Personal Data for the purpose of: service improvement and personalization of the user experience on BerdVPN, the proper administration of our Website and business, the performance of the contract between you and us and/or taking steps, at your request, to enter into such a contract, scientific research, fraud detection/prevention and improvement of the Service.

We do not share, sell, rent or trade your Personal Data with third parties other than as disclosed within this Privacy Policy. For the purposes of allowing employees with cross-group responsibilities to operate, we may communicate your Personal Data to a member of our group of companies (this means our subsidiaries, our ultimate holding company, Unit Group ltd, and all its subsidiaries, in so far as they are located in the EU or another jurisdiction offering equivalent data protection standards) ensuring at all times the same standards of protection and only insofar as reasonably necessary for the purposes set out in this Policy.

We may further collect and possibly share your Personal Data to enforce the Terms of Service. This may be done to prevent a crime or violation of our Terms of Service or to help solve a transgression that has been committed.

We also reserve the right to disclose your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Lastly, we may share Non-personal Data associated with the use of our Website and the Services with 3rd part suppliers for the purposes of optimization of our Website and Services as well customer analytics and fraud prevention (e.g.VWO, Appsflyer, Google etc). These third parties will use Non-personal Data and/or Personal Data relating to your use of our Website to evaluate your use of the Website, compile reports on Site activity and provide other Site activity and internet related services, all in accordance with their applicable privacy policy. Please refer to our Cookie Policy for further information on the use of Non-Personal Data by our 3rd Party Service Providers.

Security of Your Personal Data

We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. The certification confirms the high quality of the internal safety processes and is renewed yearly ever since. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you have reason to believe that your interaction with the Website is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.

During the development of the Service and the selection of its service providers we paid attention to providing a high degree of safety:

All data processing centers with which BerdVPN cooperates pass through a compliance process. BerdVPN has generally Root Access to all its servers and administers them itself.

If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse our Service or acted in an inappropriate manner, please contact us directly at support@berdvpn.com. Further, in the event of a data breach, in which we discover your Peronal Data is at risk, we will notify you immediately if technically possible, by sending you an email.

Your rights and Control:

Many privacy regulations afford consumers a number of specific rights. If you are a resident of the EU (under GDPR), UK (under the UK GDPR), Brazil (under the LGPD), several U.S. States, including California (CCPA), Virginia (under VCDPA), Colorado (under the CPA), and Connecticut (under the CTDPA), or another jurisdiction with similar privacy requirements, you have certain rights which may include those listed below.

(a) the right to access and information which is provided to you through your account;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.

We provide you with the ability to exercise certain choices and controls in connection with our treatment of your Personal Data. Depending on your relationship with us, these choices and controls may include, access to the Personal Data collected about you that we hold; correcting, updating or deleting the information associated with you that we hold; and in the event, you wish to opt out from the data collection or you are not able to exercise your rights through your account please contact us at: support@berdvpn.com In the event you make such request, note that we may require certain information from you in order to verify your identity and locate your data and that the process of locating and deleting the data may take reasonable time and effort. Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Service Performance Data and BerdVPN Connection Summary Statistics

Through our strict no-logs-policy, we ensure that we do NOT track user traffic performed inside the BerdVPN tunnel such as: browsing history, traffic destination, search preferences, data content, IP addresses or DNS queries. Therefore:

• We do NOT know at any time which user ever accessed a particular website or service
• We do NOT know which user was connected to our BerdVPN service at any given time or which Berd VPN server IP they used
• We do NOT know the set of original IP addresses from a user’s computer
• Berd is 100% committed to the no-logs-policy and we do not store them. Logs can easily link actions back to you, and thus at no time can BerdVPN release such logs, as we don’t collect any logs.

Children's Privacy

You represent and warrant that you are at least 16 years of age and of legal competence to use our Service. If you are under 18, please be sure to read the Agreement with your parents or legal guardians. We do not use the Service to knowingly solicit data from or market to children under the age of sixteen (16). We request that such individuals do not provide Personal Data through our services. If you become aware or have any reason to believe that a child under the age of 13 has shared any information with us, please contact us at: support@berdvpn.com and we take reasonable steps to ensure that such information is deleted from our files.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

Data Retention

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion as detailed above. Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements.

Policy Updates

If we decide to make changes to our Privacy Policy, at our sole discretion. Thus, we encourage you to check this Privacy Policy regularly for updates, so that you are fully informed on how your data is collected and used by the Company and your related rights. Your continued use of the Services following the display of such amendments constitutes your acknowledgement and consent to such amendments to the Privacy Policy and your agreement to be bound by the terms of such amended policy.

Our details

These Services are owned and operated by Unit Group ltd.
We are registered in and our registered office is Jaglike Adzica bb, 1st flor, Master Kvart, 81000 Podgorica Montenegro

You can contact us:

by email, using contact@berdvpn.com or support@berdvpn.com.